The Music University | FAQ
The Music University offers online music lessons for music in the real world. Offering online vocal lessons, piano lessons, guitar lessons, bass lessons, drum lessons, and songwriting lessons for all ages.
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View our Frequently Asked Questions below, and feel free to contact us anytime if you have questions not answered here!

How do I log into my class?

We ask that you let us know you’re ready for class 5 minutes before class time. To do so, simply click the Skype icon at the top of any page on our site, or you can click right here. You will be prompted to either login to Skype or create an account. Once you are logged in, the chat window will pop up. Just send us a message to let us know you are ready! If we haven’t heard from you by the time your class starts, we will do our best to try and reach you.

What ages do you teach?

We don’t really have a specific age. It depends on the student and several factors are involved including their ability to focus and their ability to physically play the instrument they choose. We do our best to accommodate all ages, even as young as 3 years old!

How long are classes?

All classes are 30 minute each. If you’d like to do an hour just let us know and we can block a full hour for you.

How much do classes cost?

All classes are $22 each and must be paid in advance. We will send you an invoice monthly with a link to easily pay online. If you’d like to bill you weekly instead, just drop us a line and let us know! We can change your invoice frequency to weekly, and you can still pay online.

Do you recommend particular instruments?

Instrument choices are unique to the student. It all depends on your goals. We don’t recommend buying toy instruments or very cheap instruments. Part of learning to play an instrument is appreciating the feel and sound. A student that doesn’t hear a good tone from their instrument, or finds it physically hard to play will likely not stick with the lessons. We would be glad to recommend inexpensive instruments that will serve you well in class! We can also help you find used instruments at a great cost. You can check out our “Gear” page for our favorite items!

Can I book just a few classes?

Sure! You can book one class, a week of classes, or a class once a week all year.

Can I change my class times?

You sure can. You can cancel your class times and choose different ones anytime prior to 12 hours before your scheduled class. Our goal is to make things convenient for you! As long as times are available, you are welcome to switch your class. Please note that if you cancel or move a class less than 12 hours before your schedule time, you will still be charged for that class (unless there is an emergency situation).

Do you offer family discounts or discounts for multiple classes each week?

You bet! If you take more than 1 class per week, or you have more than one student in your household taking at least 1 class per week, simply use the coupon code “multiclass” which will apply a discount of $2 per class, making your classes $20 each.

Can I reserve my class times now and then pay later?

We will send you an invoice monthly with a link to easily pay online. If you’d like to bill you weekly instead, just drop us a line and let us know! We can change your invoice frequency to weekly, and you can still pay online.  Please know that classes must be paid at least 12 hours in advance of the scheduled class time.

Can I take lessons in person or only online?

We are currently only offering lessons online due to our traveling schedule. This is to make sure we aren’t having to reschedule your classes. Online classes are very easy, and no different than sitting right here with us. All you need is a good connection!