Policies

View our policies and class info below.

General Policies:

We do not make guarantees on your abilities when we teach classes. We are simply instructing you to be the best you can be, and we will use the best of our abilities to do so!

Courses are paid in advance. You will be allowed to drop a course for a full refund within 7 days of starting the course. After 7 days, no refunds will be given.

Instruments are not provided. You are responsible for your instrument. We would be glad to help you find something inexpensive that would still provide a beneficial learning experience.

We reserve the right to refuse service to anyone, discontinue any or all classes (as a whole or individually), change our class prices, or change our policies at anytime. We do not tolerate hate, racism, discrimination, or foul language at anytime.

We are not responsible for bad internet connections or other course interruptions. We recommend fast internet speed and a hard wired connection via ethernet cable for best results.

Occasionally, classes may have to be cancelled by the instructor. Regardless of the reason for cancellation, we will always refund or reschedule your class if it is cancelled by an instructor.

All course content, video, and video feedback are property of The Music University and may not be copied or posted on other websites.

Your submitted assignments are property of The Music University. We love sharing our students’ hard work! You may opt out of us sharing your videos on our website or social media pages by stating your intent on the registration form when signing up for courses.

If you have any other questions or concerns at any time please contact us via voice/text at 870-715-2867 or via email at leslie@themusicuniversity.com